CES-ON Hardship Policy
This policy outlines the procedures for CES-ON members to apply for forgiveness or reductions on membership renewal or course fees.
CES-ON is aware that its members may experience unexpected circumstances that can affect their ability to pay for membership renewal and course fees. This policy describes a procedure where CES-ON members can apply for payment options in lieu of paying full membership renewal or course fees.
Any CES-ON member who is experiencing financial hardship may apply to have a reduction in their membership renewal or course fees. Financial hardships may result for any number of reasons that can make managing fees more difficult. These may include:
- Loss of or change in income
- One or a number of unexpectedly high bills
- Serious illness, disability or death in the family
- Separation, divorce or other family crisis
- Other personal reasons
Individuals who are experiencing payment difficulties due to financial hardship are invited to send a hardship request to email@example.com for a fee reduction. Applicants must be CES-ON members in good standing who have been a member for at least 2 years. Requests must be submitted no later than 6 months following a loss or change in income and can only be made once.
All financial hardship applications and discussions shall be confidential.
CES-ON does not require proof of financial hardship but relies on an ‘honour system’ approach where applicants apply and the implementation of this policy are based on trust, honour and honesty.
Various payment options are available for CES-ON members who are experiencing payment difficulties due to financial hardship. These include:
- Partial payment,
- Deferred payment,
- Creation of a payment plan,
- Complete waiver of the fee and
Requests are reviewed on a case-by-case basis.
The ability to offer payment options is dependent on CES-ON’s ability to absorb the costs without incurring a deficit for the current fiscal year.
Please send hardship requests to firstname.lastname@example.org
June 9, 2015.